Privacy Policy

Privacy Policy

Introduction

Welcome to https://cheap-sunflower-hearts-uk.feedersandmore.co.uk! We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and protection of information from our website visitors, users, and customers. By using our services, you agree to the terms described here, which comply with various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • General Data Protection Law (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Privacy Act (CPA) in the United States
  • Utah Consumer Sales Practice Act (UCPA), Connecticut Total Data Protection Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA), and South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to external links or third-party services, which have their own privacy statements and policies. We encourage you to review these to understand how your data is handled outside of our direct control.

Processing Activities

This policy outlines our practices when:

  1. Using Our Services: When you become an authorized user of our applications or services, we may collect and process personal information for the provision and improvement of these services.
  2. Visiting Our Websites: Every time you access our websites linked to this Privacy Policy, our systems log your IP address, browser type, device information, and pages visited.
  3. Communication: We may reach out to you via various channels, including email, phone, or SMS, for transactional purposes, marketing, or customer support.

Personal Data Collection

We collect multiple types of personal data, which can include:

  • Account Details: User names, passwords, and account configuration settings.
  • Payment Information: Credit card numbers, billing addresses, and payment history.
  • Financial Records: Bank account details (where we facilitate transactions) and financial transaction logs.
  • Purchase Data: Items purchased, quantities, prices, and purchase dates.
  • Mobile Device Identifiers: Unique device IDs, mobile network information, and location data from mobile apps.
  • Location Information: GPS coordinates or other data that can be used to determine your geographical location.
  • Feedback and Reviews: Comments, ratings, and reviews you submit to us.
  • Social Media Data: If you choose to connect our services with your social media accounts, we may access your public profile information.
  • Product Information: Details about products you view, search for, or purchase on our sites.

We gather this data through various methods: user input forms, account creation processes, automated tracking technologies (like cookies), and third-party service providers.

Cookies

Our website uses cookies to enhance your browsing experience and provide insights into how our site is used. Cookies are small text files stored on your device that serve different purposes:

  • Strictly Necessary: These ensure basic functions of our website, such as remembering your login details.
  • Preference: Customizing content and user settings based on your choices.
  • Analytics: Tracking aggregated data for site optimization and understanding user behavior.

You have the option to control non-essential cookies through our Cookie Manager, allowing you to adjust your preferences.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes specified in this policy or required by law. Once the data is no longer needed for these purposes, we will delete or anonymize it securely. Our retention periods may vary based on legal obligations, tax requirements, and business needs.

Security Measures

We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption: We use encryption for both online transmissions and data storage to safeguard sensitive information.
  • Secure Third-Party Services: We engage trusted third-party processors who adhere to strict privacy and security standards.

Children’s Privacy

Our services are not intended for children under 18 years old, and we do not knowingly collect personal data from minors. If you believe we have collected information from a child, please contact us, and we will take immediate steps to delete it.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: If your data is inaccurate or incomplete, you can ask for corrections.
  • Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your data.
  • Restriction: You may limit the use of your data for specific purposes.
  • Portability: You have the right to receive your personal data in a structured, commonly used format.
  • Objection: Oppose the processing of your data for certain purposes.
  • Non-Discrimination: Ensure that exercising your privacy rights does not adversely affect your interactions with us.

To exercise any of these rights or have questions about them, please contact our Data Privacy Team using the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page, and we encourage you to review it periodically for changes. We will not make retroactive changes that significantly alter how your data is handled without your consent.

Contact Information

For any questions, feedback, or data-related requests, please contact us: